Custom Product Policy
Last Updated: [28/01/2025]
1. Introduction
At Leverage On Heroes Creations, we design and offer a variety of unique print-on-demand products, including apparel, accessories, and home decor items. This Custom Product Policy outlines the terms and conditions related to the purchase and use of these products. By placing an order with us, you agree to the terms set forth in this policy.
2. Product Information
All products are designed in-house by Leverage On Heroes Creations and are made to order. Product descriptions, images, and specifications are provided on our website to assist you in making informed purchasing decisions. Please note that slight variations may occur due to the custom manufacturing process.
3. Order Processing and Production Time
Once your order is placed, it will be processed as follows:
Processing: Orders are processed within 2-5 business days.
Shipping: After production, standard shipping times apply as outlined in our Shipping and Delivery Policy.
4. Payment and Pricing
Pricing: Prices for our products are displayed on our website and are subject to change without notice. The price at the time of purchase is final.
Payment: Full payment is required at the time of order placement. We accept card payments, Apple Pay, Google Pay and PayPal all powered by WIX Payment, and all transactions are processed in US Dollars.
5. Returns and Refunds
Read up our Return Policy
6. Intellectual Property Rights
All designs and products are the intellectual property of Leverage On Heroes Creations and are protected by applicable copyright laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
7. Limitation of Liability
Leverage On Heroes Creations is not liable for any indirect, incidental, or consequential damages arising from the use of our products. Our total liability to you for any claim arising from the purchase of our products is limited to the amount you paid for the product in question.
8. Changes to This Policy
We reserve the right to update or modify this Custom Product Policy at any time. Any changes will be effective immediately upon posting on our website. We will notify users of significant changes via email.
9. Contact Information
If you have any questions or concerns about this Custom Product Policy, please contact us at:
Email: leverageonheroes@gmail.com
Phone: +44 7386 574219
By placing an order with Leverage On Heroes Creations, you acknowledge that you have read, understood, and agree to be bound by this Custom Product Policy.